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FOR IMMEDIATE RELEASE: 8/26/2008



Veterinary Pet Insurance Announces First Winner In Monthly Contest Highlighting

Bizarre Pet Accidents

Turtles, Tails and Tea Lights Contribute to Unusual Medical Claims in July

Brea, Calif. (Aug. 26, 2008) — Most people’s diets contain too much sugar. But for Sugar, the Jack Russell terrier, the problem was too much turtle. After meeting a wild turtle in the back yard, Sugar decided to have her new friend for dinner. Sugar’s method for disposing of the turtle’s shell – eating it – left her with a small piece of the shell lodged in her nasal cavity. After weeks of respiratory difficulty and inconclusive X-rays, veterinarians performed surgery and found the piece of shell, which Sugar’s owner, Ginger Reynolds, now has in a small glass tube.

“She started having trouble after eating the turtle, but we really didn’t think that part of the shell was stuck in her nose!” said Reynolds. “The veterinarians had never seen anything like it, and they did an amazing job given the unusual circumstances. Thanks to them Sugar is back to normal.”

Reynolds’ claim for Sugar’s surgery was one of more than 80,000 claims received in the month of July by Veterinary Pet Insurance (VPI), the nation’s oldest and largest provider of pet health insurance. A veterinarian’s note included with the claim caught the attention of VPI’s claims department: “Sugar was caught red-pawed eating a turtle.” The claim was considered among other unusual medical claims submitted in July and, at the end of the month, VPI employees voted Sugar’s claim the most bizarre of the bunch.

Though undeniably unique, Sugar’s claim was not without competition. Honorable mentions included Louie, a one-year-old French bulldog who ingested more than 50 tea light candles; Ember, a six-year-old mixed breed dog who chased and caught her own tail, breaking it in several places; Bubba, a two-year-old Boston terrier who was shut into a recliner; and Oakley, a ten-month-old Labrador who ate a box of disposable razors. All of the pets with a claim considered for the distinction have fully recovered and received insurance reimbursement for eligible treatment costs.

As the most unusual claim submitted in July, Sugar’s claim will be placed in the running for VPI’s first Hambone Award. Each month, VPI will nominate a claim and in July 2009 ask the public to vote for the most unusual claim of the year. The Hambone Award is named in honor of a VPI-insured dog that got stuck in a refrigerator and ate an entire Thanksgiving ham while waiting for someone to find him. The dog was eventually found, with a licked-clean ham bone and a mild case of hypothermia.

“Our intent with the Hambone Award is to let pet owners know just how unexpected the unexpected can be,” said Nilam Nalamwar, VPI’s director of claims. “We frequently hear pet owners say that they aren’t worried about the cost of veterinary care because their pet is healthy. Unfortunately, we also hear them say that they never thought their pet would eat a turtle, sneak into a refrigerator, bite her own tail or swallow a box of razors. Some things are impossible to predict, so we make it possible to insure.”

About Veterinary Pet Insurance

Veterinary Pet Insurance Co./DVM Insurance Agency is the nation’s oldest and largest pet health insurance company. Providing pet owners with peace of mind since 1982, the company is committed to being the trusted choice of America’s pet lovers and an advocate of pet health education. VPI Pet Insurance plans cover dogs, cats, birds and exotic pets for multiple medical problems and conditions relating to accidents, illnesses and injuries. Optional Pet WellCare ProtectionSM for routine care is also available.

Medical plans are available in all 50 states and the District of Columbia. More than 1,600 companies nationwide offer VPI Pet Insurance as an employee benefit. Policies are underwritten by Veterinary Pet Insurance Company in California and in all other states by National Casualty Company, an A+15 rated company in Madison, Wisconsin. For more information about VPI Pet Insurance, call 800-USA-PETS (800-872-7387) or visit petinsurance.com.

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